FAQs

What is Loyaltie, and how can it help my business?

Loyaltie lets you create your own store where you sell your products or services on a plan—like weekly yoga classes, monthly dog grooming, or fresh produce deliveries. Instead of one-off sales, you build steady, recurring income and long-term customer relationships. Your store is yours to share, promote, and sell to your customers directly. You control the pricing, the plan structure, and what your members receive. Your store is also discoverable on Loyaltie, but you're always in charge of how you grow it.

How does Loyaltie work?

Once you set up your Loyaltie store and create your plans, you can start sharing it directly with your customers—through social media, messaging, email, or however you normally promote your business. Customers can view your offerings, choose a plan that fits them, and join in just a few clicks. Your store is yours to promote, but it’s also discoverable on the broader Loyaltie platform, where people can find plans they love.

Do I need to set up an online store or website?

Nope! Your Loyaltie store is your digital storefront. You don’t need a separate website or e-commerce setup. Just create your plans, share your store link with your customers, and start selling. Customers can view, join, and manage their plans directly through your Loyaltie store—simple, streamlined, and all in one place.

How do I create my business page on Loyaltie?

It’s super easy:

1️⃣ Sign up and set up your Loyaltie store – Add your business name, description, and what you offer.
2️⃣ Create your plans – Set your pricing, frequency (weekly, monthly, etc.), and availability.
3️⃣ Publish and share – Once your store is live, you can start promoting it to your customers. They can join your plans directly, and your store will also be discoverable on Loyaltie.

What types of businesses can sell on Loyaltie?

If your customers buy from you regularly, you should be selling on a plan.

Food & Beverage – Coffee shops, bakeries, meal prep services, farm-fresh produce.

Fitness & Wellness – Yoga, pilates, personal training, massage therapy.

Home & Personal Services – House cleaning, dog walking, grooming, babysitting.

Creative & Educational Services – Art classes, music lessons, coaching, tutoring.

Local Makers & Retail – Flowers, candles, handmade soaps, subscription boxes.

Loyaltie is perfect for small businesses, independent professionals, and local makers looking for steady, repeat sales.

What are plans, and how do they work?

Plans are how you offer your products or services on a recurring basis. Instead of one-time sales, you create plans where customers pay weekly, monthly, or on a schedule you choose to receive what you offer—like classes, services, or deliveries. It’s a simple way to build steady income, strengthen customer loyalty, and make your business more predictable. You decide what’s included in each plan and how it works.

Can I offer free trials or discounts?

Yes! You can offer trial plans or special discounts to encourage customers to join. Some businesses provide a “Try Before You Buy” option, so customers can test your service before committing.

How do customers find my business?

Once your store is live, you can share it directly with your audience—through social media, messages, email, or however you connect with your customers. It’s your store to promote and grow. In addition, your Loyaltie store is also listed on the platform, where customers browsing for plan-based businesses can discover and join your offerings. The clearer and more appealing your plans, the more likely people are to subscribe.

Can I approve who joins my plans?

Yes! You review and approve new members before they are billed. You can also:
✔ Place members on a waiting list if you're full.
✔ Reject applications that don’t fit your service.

Can customers cancel their plans?

Yes, customers can cancel anytime without approval. Their membership will end at the next billing cycle, and they won’t be charged again.

Do I need to handle customer payments?

No, Loyaltie manages all payments for you!

✔ Customers are billed automatically based on the plan they choose.

✔ Payments are deposited directly into your bank account every month.

✔ You don’t have to handle refunds or cancellations—Loyaltie takes care of everything.

How are payments handled on Loyaltie?

✔ Customers enter their payment details when buying you plan.

✔ Payments are processed automatically based on the billing cycle you set (weekly/monthly).

✔ Your earnings are transferred to your account every 1st of the month.

Can I change my plans after publishing?

Yes, you have full control to update pricing, add new perks, or adjust availability anytime.

Why should I sell on a plan instead of one-time purchases?

Selling on a plan means:

Predictable, recurring revenue – Know how much you’re earning each month.

More money per customer – Customers buy from you long-term, not just once.

Less hassle – No more chasing individual sales—it’s automated.

Better customer relationships – Build a loyal community instead of one-time buyers.

What if I don’t have members yet? How do I get started?

If you’re new, share your Loyaltie with your customers, social media followers, and local community. The more you promote your plans, the more visibility you get on the marketplace and the faster you’ll get members.

What happens if I reach my available slots limit?

✔ Members who apply will join a waiting list.

✔ When a spot opens, the next person in line gets in automatically.

✔ This creates demand and keeps your business growing at your pace.

How do I get started?

Click "Set up your Loyaltie" and start selling today! 🚀

Sell anything with a membership

Grow your business with repeat customers, joyfully.